Your Privacy Matters
We believe trust is just as important as great products.
Your information is always handled responsibly, securely, and with care—because protecting your privacy is part of taking care of you.
What information does I Natural collect?
We may collect information you voluntarily provide, including:
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Full Name
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Email Address
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Phone Number
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Shipping & Billing Address
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Payment Information
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Account Information
When do you collect my information?
We collect your information when you:
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Create an account
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Place an order
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Subscribe to our newsletter
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Contact Customer Support
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Participate in giveaways or promotions
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Submit a review
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Complete forms on our website
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Join Glow Club
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Apply to become an I Natural Girl
Why do you collect my information?
We use your information to:
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Process and deliver your orders
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Communicate order updates
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Respond to your questions
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Improve your shopping experience
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Send promotional emails (only if you've subscribed)
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Personalize product recommendations
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Improve our website and services
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Manage your Glow Club account and rewards
Do I need to create an account to browse the website?
No.
You're welcome to browse our website without creating an account.
However, you'll need an account to place orders, earn Glow Club points, and access certain features.
Does I Natural sell my personal information?
Never.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your trust means everything to us.
Who may receive my information?
We only share your information with trusted partners when necessary to operate our business, including:
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Payment providers
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Shipping partners
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Customer support platforms
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Website and analytics providers
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Marketing platforms (only if you've opted in)
These partners are required to keep your information secure and confidential.
Is my payment information secure?
Yes.
Online payments are processed through secure payment providers using encrypted technology. I Natural does not store your full payment card details.
Will I receive marketing emails?
Only if you've chosen to subscribe.
You may receive updates about:
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New launches
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Exclusive offers
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Promotions
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Glow Club rewards
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Beauty tips
You can unsubscribe at any time by clicking "Unsubscribe" at the bottom of any marketing email.
Do you use cookies?
Yes.
Cookies help us improve your browsing experience by:
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Remembering your preferences
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Keeping your shopping cart updated
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Understanding how visitors use our website
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Improving website performance
Can I update or delete my information?
Yes.
You can update your account information anytime or contact our Customer Support team if you'd like to request changes or deletion of your personal information, where legally applicable.
Do you collect information from children?
No.
Our website is not intended for children under the age of 13. If you're under 13 years old, please use our website only with the permission of a parent or guardian.
How do you protect my information?
We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.
Can this Privacy Policy change?
Yes.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.
How can I contact you about privacy?
If you have any questions regarding this Privacy Policy or how your information is handled, we'd be happy to help.