Refund policy

This policy applies to orders placed with INatural luxe company for trading fragrances and cosmetics ("I Natural").

Exchanges and refunds

• Orders cannot be opened with the courier.
• Please check your products immediately after receiving your order.
• If there is any issue, kindly inform us within 2 days.
• After this period, we will not be able to resolve the issue.

Cosmetics

• Cosmetics cannot be returned or exchanged unless there is a confirmed issue with the product after delivery.
• If there is a confirmed issue, we will arrange an exchange immediately.

All I Natural products are approved by the Ministry of Health and must follow this rule to keep you safe and ensure the best quality.

Questions? Email support@inatural-cosmetics.com.